LEAD ERROR: General Failure

General questions about using NeoPaint

Moderator: Neosoft Support

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How many are getting same Error Message?

I get it ALL the time.
0
No votes
I get it some times.
1
50%
I never get it.
1
50%
 
Total votes: 2

User avatar
CozyMoonChild
Posts: 3
Joined: Sat Jun 11, 2005 7:28 pm
Location: Florida

LEAD ERROR: General Failure

Post by CozyMoonChild »

:?: Does anyone know why I keep getting an
Error Message
every time I use the any of the Tools! Please help...
:(


It would be nice if anyone had any input! :roll:
Cozy...
User avatar
HPW
Posts: 2571
Joined: Fri Apr 01, 2005 11:24 pm
Location: Germany
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Post by HPW »

No, everything works as expected.
Hans-Peter
User avatar
CozyMoonChild
Posts: 3
Joined: Sat Jun 11, 2005 7:28 pm
Location: Florida

LEAD ERROR; GENERAL FAILURE

Post by CozyMoonChild »

Would you happen to know how to fix it... :roll:
Cozy...
User avatar
HPW
Posts: 2571
Joined: Fri Apr 01, 2005 11:24 pm
Location: Germany
Contact:

Post by HPW »

No, it's a question for the support. Send a complete, detailed bug report and he may be able to help you.
Hans-Peter
User avatar
CozyMoonChild
Posts: 3
Joined: Sat Jun 11, 2005 7:28 pm
Location: Florida

Lead Error

Post by CozyMoonChild »

Thanks, Hans...

I will... Hopefully they can help me out... :lol:
Cozy...
Neosoft Support
NeoSoft Team
Posts: 5628
Joined: Thu Mar 31, 2005 10:48 pm
Location: Oregon, USA
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Post by Neosoft Support »

Hello Cozy,

I'm sorry, you're having a problem getting NeoPaint to run on your computer. We haven't had any other reports of the general failure error popping up constantly as you describe. It could be a memory issue, a bad installation or something to do with your particular hardware or Windows configuration. Here are some questions:

1. What version of Windows are you using?

2. How much memory does your computer have?

3. Are any other programs running at the same time? Can some of them be closed?

4. Does it make any difference if you're editing a smaller or different format image?
NeoSoft Support
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